Privacy Policy

1. Who We Are

HubYond is a digital platform that provides hosting, payment integration, and online business solutions. We operate as the sole controller of all data collected through our website and services at hubyond.com.

2. Information We Collect

We may collect the following types of information when you use our platform:

• Name and email address (when you contact us or sign up)
• Billing information (processed securely via Stripe)
• Usage data and navigation behavior on our website
• Device and browser information for performance optimization
• Communications you send us (e.g., support requests)

We collect only what is necessary to provide and improve our services.

3. How We Use Your Information

Your data is used exclusively to:

• Deliver and maintain the services you subscribed to
• Process payments and manage your account
• Respond to your support requests and inquiries
• Send important service updates and notifications
• Improve platform performance and user experience
• Comply with legal obligations when required

4. We Do Not Share Your Data With Third Parties

The only exceptions are strictly operational and limited to:

• Payment processors (e.g., Stripe) — only the data required to complete transactions
• Infrastructure providers — for hosting and platform operations, under strict confidentiality agreements
• Legal authorities — only when required by law or court order

All third-party service providers we work with are contractually obligated to protect your data and use it solely for the purpose we specify. They are not permitted to use your information for their own purposes.

5. Cookies and Tracking

We use cookies to improve your browsing experience and analyze site traffic. These include:

• Essential cookies — required for the website to function properly
• Analytics cookies — help us understand how visitors use our site (anonymized)
• Preference cookies — remember your settings and preferences

We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings at any time, though some features may not function as expected.

6. Data Security

We take the security of your data seriously. HubYond implements industry-standard measures to protect your information, including:

• SSL/TLS encryption for all data transmitted through our platform
• Secure servers with access controls and regular audits
• Payment data processed exclusively through PCI-compliant providers
• Regular security reviews and vulnerability assessments

While no system is 100% immune to breaches, we continuously work to keep your data safe and will notify you promptly in the event of any incident that may affect your information.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. When your account is closed or upon your request, your personal data will be permanently deleted from our systems within 30 days, except where legal obligations require otherwise.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request that your data be permanently removed
• Portability — receive your data in a structured, machine-readable format
• Objection — object to certain uses of your data
• Withdrawal of consent — at any time, without affecting prior processing

To exercise any of these rights, please contact us at privacy@hubyond.com. We will respond within 30 days.

9. Children’s Privacy

HubYond is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of HubYond after changes are posted constitutes your acceptance of the updated policy.